Updated: August 6, 2024.
Contact: support@cloudboxapp.com
PLEASE READ THIS DOCUMENT CAREFULLY. IT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, INCLUDING LIMITATIONS AND EXCLUSIONS THAT MIGHT APPLY TO YOU.
These Website Terms of Sale and any documents expressly incorporated by reference herein (collectively, the “Terms of Sale”) are entered into by and between you and Triton Equities, LLC (d/b/a CloudBox) (referred to herein as “we” or applicable forms thereof). These Terms of Sale govern the purchase and sale of products and services through this website (www.cloudboxapp.com) (the “Website”),whether as a guest or a registered user.
You must review these Terms of Sale prior to purchasing any products and services that are available through this Website. By placing an order for such products and/or services, you agree to be bound by and accept these Terms of Sale. If you do not agree to these Terms of Sale, you may not purchase products or services from this Website. These Terms of Sale are an integral part of the Terms of Use that apply generally to the use of the Website. You should also carefully review our Privacy Policy before placing an order for products or services through this Website, since our Privacy Policy is also an integral part of the Terms of Use and applies to any information you provide in connection with the purchase of any product or service available through the Website.
We may revise and update these Terms of Sale from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all purchases of products or services through the Website thereafter.
Your purchase of any products or services through the Website following the posting of revised Terms of Sale means that you accept and agree to all changes contained in such revised Terms of Sale.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept, decline, or limit your order for any reason, whether or not your credit or debit card has been charged. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. If your credit or debit card has been charged and your order is canceled, then you will receive a prompt refund credited to your account.
Once an order has been placed, it cannot be canceled unless the shipment is unavoidably delayed. In this case, we will do our best to cancel the order if requested.
We do not accept orders from dealers, exporters, wholesalers, or other customers who intend to resell the products and services which are offered on our Website.
We make every effort to maintain the availability of the Website. However, should we experience technical difficulties, we are not responsible for orders that are not processed or accepted.
Terms of payment are within our sole discretion and, unless we agree otherwise in writing, we must receive payment prior to our acceptance ofan order.
You are responsible for all federal, state, local, sales, use, value added, excise, or other taxes, fees, or duties (collectively, “Taxes”) arising out of all purchases from the Website. To the fullest extent permitted by applicable law, you will indemnify and promptly reimburse us for any Taxes that we may be required to pay and all expenses incurred as a result of your failure to timely pay such Taxes.
We may, at our sole discretion, accept credit or debit cards for purchases. If you make a purchase with a credit or debit card, you represent and warrant that (a) the credit or debit card information you supply to us is true, correct and complete, (b) charges incurred by you will be honored by your credit card company or bank, and (c) you will pay charges incurred by you at the posted prices, including all applicable Taxes, if any.
Purchase orders may be accepted upon credit approval and payable on net thirty (30) days, or such other terms as we may approve or require.
All payments must be in United States dollars. Current billing address and phone information must be included with every order. You agree to pay interest on all past-due sums at the highest rate allowed bylaw. We retain a security interest in the products and all proceeds thereof until the full purchase price therefore (including Taxes and additional charges) has been paid.
We are constantly updating and revising our offerings of products and services, and we may discontinue products and services at any time without notice. To the extent that we provide information on availability of products or services, you should not rely on such information, and we will not be liable for any lack of availability of products or services that you may order through our Website.
Prices posted on the Website are exclusive of shipping charges and Taxes. All pricing for the products and services available on our Website is subject to change. For all of our prices and products, we reserve the right to make adjustments for no reason or any reason, including market conditions, product discontinuation, manufacturer price changes, errors in advertisements and other extenuating circumstances.
We offer a variety of shipping options to meet your shipping needs. All shipping prices are quoted in United States dollars. No cash on delivery orders can be accepted.
Please note the posted shipping time frame is listed on the individual product page and may vary from item to item. The posted shipping time frame is contingent upon payment, including credit or debit card approval if applicable. Shipping maybe delayed if payment is delayed or if we experience difficulties in obtaining authorization for credit or debit card purchases.
There may be occasional delays beyond the posted order processing time. If the delay is more than three (3) business days, we will send you an email message notifying you of the delay. If the delay will be less than three (3) business days, we will ship the product as soon as it is available. If your product is on backorder for more than ten (10) business days, we will send you an email message asking if you want to cancel the order. If you do not advise us that you would like to cancel the order, we will keep the order active until delivery occurs or you cancel the order in writing.
Descriptions of products and services that are posted on our Website may be the representations of our suppliers. We are not responsible for the accuracy of such descriptions, nor are we responsible for typographical, pricing, product information, advertising or shipping errors.
If a product or service is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or incorrect product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for products or services listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and whether or not your credit or debit card had been charged. If your credit or debit card has already been charged for the purchase and your order is canceled, we will immediately issue a credit to your credit or debit card account in the amount of the charge.
We may sell products and services that are provided in whole or in part by manufacturers, suppliers, or other third parties. Trademarks relating to such products and services are the sole property of their respective owners. Photographs of or relating to such products and services are the sole property of and provided courtesy of their respective owners.
We warrant that products that we manufacture, including the CloudBox products, will be free of defects in workmanship and materials for a period of six (6) months from the original order date (the “Warranty Period”).We agree, at our option during the Warranty Period, to repair any defect in material or workmanship or to furnish a new, repaired, or refurbished product of equal value in exchange without charge, except for shipping charges. If we are unable to repair or replace a product under warranty within thirty (30)days, we will refund the purchase price of the product.
We may also provide products and services that are manufactured or provided by third parties, and such products and services maybe covered under warranty by the third party. Third-party warranties are typically detailed in the description of the product or service provided on the Website. We do not operate or control the products or services offered by such third parties, and you agree that under no circumstances will we be liable for any damages arising out of the failure of any third party to fulfill its obligations to you under any warranty, repair, customer support or similar policies covering products and services of such third party that you may purchase through our Website.
While we do not offer any warranties with respect to third-party products and services available through our Website, we are committed to working with you to ensure that every product under warranty performs to the manufacturer’s specifications. We offer a return policy on selected items based on any available third-party return policies. To return products, you must email us at the support address provided above to obtain a Return Merchandise Authorization (“RMA”) number before shipping your product back to us. No returns of any type will be accepted without an RMA number. For faster service, please have the following information on hand when calling for an RMA number: customer name, invoice or order number, SKU number, and nature of the problem.
To expedite the processing of your refund or credit, we ask that products be returned within ten (10) days of the date that we issue theRMA number. All returned products MUST be 100% complete, contain ALL original boxes and packing materials, have original UPC codes on the manufacturer boxes, and contain all manuals, blank warranty and registration cards, and other accessories and documentation provided in the original delivery. You are responsible for shipping charges on returned items; we will match your shipping method on your replacement or exchange item(s). You must insure the shipment or accept the risk of loss or damage during shipment. We strongly recommend that you fully insure your return shipment against loss or damage and that you use a carrier that can provide you with proof of delivery for your protection.
If your order arrives in a damaged condition, save the product AND the original box and packing it arrived in, and notify us immediately to arrange for a carrier inspection and a pick-up of the damaged product.
DEFECTIVE products can be returned directly to us within thirty(30) days from the original order date for, at our discretion, credit, replacement, exchange or repair. Manufacturer restrictions do apply. Any item that is missing the UPC can ONLY be replaced with the same item. After thirty (30) days, only manufacturers’ warranties apply and you should contact the appropriate warranty service provider identified in the product description.
NON-DEFECTIVE returns can be accepted directly by us within thirty (30) days from the original order date for, at our discretion, credit or exchange. All NON-DEFECTIVE returns are subject to a 10 percent (10%) restocking fee. You may return a product for credit or exchange only if the sealed package containing the product is unopened.
Some third parties do not accept returns of certain items for exchange, replacement or credit FOR ANY REASON, and you should check the information provided with the description of the particular product. DEFECTIVE merchandise can be returned for REPAIR only to the manufacturer directly or to any authorized service center in your area. See the description of the particular product for warranty informations provided by the third party.
Questions regarding our warranty and return policies should be addressed via email to the support address provided above.
These policies set forth your sole and exclusive rights with respect to warranty and return of products and services that you may purchase through our Website. If there is any conflict between these Terms of Sale and the Website Terms of Use with respect to product warranty and returns, these Terms of Sale control, but only with respect to such product warranty and returns.
All requests for technical support with respect to third-party products and services available through our Website should be made directly to the third party in accordance with their terms and conditions as set forth in the manual and related information accompanying their products. Should you have any other questions or concerns, you should contact us by email at the support address provided above. We will do our best to help you; however, we cannot guarantee that we will be able to resolve problems with third-party products.
These Terms of Sale and the Website Terms of Use constitute the entire agreement and understanding between us concerning the purchase and sale of products and services through this Website and supersede all prior agreements and understandings concerning the purchase and sale of products and services through this Website. These Terms of Sale may NOT be altered, supplemented, or amended by the use of any other document(s). Any attempt to alter, supplement or amend this document or to enter an order for products or services which are subject to additional or altered terms and conditions shall be null and void, unless otherwise agreed to in a written agreement signed by you and us. To the extent that anything in or associated with the Website is in conflict or inconsistent with these Terms of Sale, these Terms of Sale shall take precedence, but only with respect to the purchase and sale of products and services through the Website.
