Last [Updated/Reviewed] on: August 6, 2024.
Effective Date: August 6, 2024.
This Privacy Policy for California Residents (the “CCPA Policy”) supplements the information contained in our Privacy Policy (at https://www.cloudboxapp.com/privacy-policy),which describes the types of information we may collect from you or that you may provide when you visit websites that we control or operate, including cloudboxapp.com (our “Website”), and applies to you only if you reside in the State of California. We (CloudBox) adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this CCPA Policy.
We may collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you, your household, or your device (“personal information”).
Personal information does not include:
· publicly available information from government records;
· de identified or aggregated consumer information; or
· information excluded from the CCPA's scope, like:
· health or medical information covered by theHealth Insurance Portability and Accountability Act of 1996 (HIPAA) and theCalifornia Confidentiality of Medical Information Act (CMIA), clinical trial data, or other qualifying research data; and
· personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA),the Gramm-Leach-Bliley Act (GLBA) or California Financial Information PrivacyAct (FIPA), and the Driver's Privacy Protection Act of 1994.
Within the last twelve (12) months, we have collected the following categories of personal information from consumers:
Category A: Identifiers
Examples
A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.
Collected? YES
Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
Examples
A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.
Collected? YES
Category C: Protected classification characteristics under California or federal law.
Examples
Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
Collected? NO
Category D: Commercial information.
Examples
Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Collected? YES
Category E: Biometric information.
Examples
Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, face prints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
Collected? NO
Category F: Internet or other similar network activity.
Examples
Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.
Collected? YES
Category G: Geolocation Data.
Examples
Physical location or movements.
Collected? YES
Category H: Sensory Data.
Examples
Audio, electronic, visual, thermal, olfactory, or similar information.
Collected? NO
Category I: Professional or employment-related information.
Examples
Current or past job history or performance evaluations.
Collected? NO
Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).
Examples
Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
Collected? NO
Category K: Inferences drawn from other personal information.
Examples
Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
Collected? YES
We obtain the categories of personal information listed above from the following categories of sources:
· directly from you, such as from forms you complete or products and services you purchase;
· indirectly from you, such as from observing your actions on our Website; and
· from third parties.
We may use or disclose the personal information we collect for one or more of the following purposes:
· to fulfill or meet the reason you provided the information, such as if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry, or if you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery;
· to facilitate new product orders or process returns;
· to provide, support, personalize, and develop our Website, products, and services;
· to create, maintain, customize, and secure your account with us;
· to process your requests, purchases, transactions, and payments and prevent transactional fraud;
· to provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses;
· to personalize your experience while visiting our Website, such as delivering content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, where required by law);
· to help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business;
· for testing, research, analysis, and product development, including to develop and improve our Website, products, and services;
· to respond to law enforcement requests and as required by applicable law, court order, or governmental regulations;
· as described to you when collecting your personal information or as otherwise set forth in the CCPA; and
· to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users is among the assets transferred.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
We may share your personal information by disclosing it to a third party for a business purpose. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract. In the preceding twelve (12) months, we have disclosed personal information for a business purpose to the categories of third parties indicated in the chart below.
We do not sell personal information.
Category A: Identifiers
Business Purpose Disclosures and Third Party Recipients:
Service providers/partners
Data analytics providers
Lead acquisition providers
Sale? NO
Category B: California Customer Records personal information categories.
Business Purpose Disclosures and Third Party Recipients:
Service provider/partners
Billing
Payment processing
Sale? NO
Category C: Protected classification characteristics under California or federal law.
Business Purpose Disclosures and Third Party Recipients:
NONE.
Sale? NO
Category D: Commercial information.
Business Purpose Disclosures and Third Party Recipients:
Service providers/partners
Lead acquisition providers
Sale? NO
Category E: Biometric information.
Business Purpose Disclosures and Third Party Recipients:
NONE.
Sale? NO
Category F: Internet or other similar network activity.
Business Purpose Disclosures and Third Party Recipients:
Service providers/partners
Sale? NO
Category G: Geolocation Data.
Business Purpose Disclosures and Third Party Recipients:
Service providers/partners
Sale? NO
Category H: Sensory Data.
Business Purpose Disclosures and Third Party Recipients:
NONE.
Sale? NO
Category I: Professional or employment-related information.
Business Purpose Disclosures and Third Party Recipients:
NONE.
Sale? NO
Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).
Business Purpose Disclosures and Third Party Recipients:
NONE.
Sale? NO
Category K: Inferences drawn from other personal information.
Business Purpose Disclosures and Third Party Recipients:
Service providers/partners
Sale? NO
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months (the “right to know”).
Once we receive your request and confirm your identity (see Exercising Your Rights to Know or Delete), we will disclose to you:
· the categories of personal information we collected about you;
· the categories of sources for the personal information we collected about you;
· our business or commercial purpose for collecting or selling that personal information;
· the categories of third parties with whom we share that personal information;
· if we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
· sales, identifying the personal information categories that each category of recipient purchased, and
· disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained; and
· the specific pieces of personal information we collected about you (also called a data portability request).
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions (the “right to delete”). Once we receive your request and confirm your identity (see Exercising Your Rights to Know or Delete),we will review your request to see if an exception allowing us to retain the information applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
1. complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you;
2. detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities;
3. debug products to identify and repair errors that impair existing intended functionality;
4. exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law;
5. comply with the California Electronic Communications Privacy Act (Cal. Penal Code §1546 et. seq.);
6. engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent;
7. enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us;
8. comply with a legal obligation; or
9. make other internal and lawful uses of that information that are compatible with the context in which you provided it.
We will delete or de identify personal information not subject to one of these exceptions from our records and will direct our service providers to take similar action.
To exercise your rights to know or delete described above, please submit a request by either:
· Emailing us at support@cloudboxapp.com
· Visiting https://www.cloudboxapp.com/contact-us
Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal information.
You may also make a request to know or delete on behalf of your child.
You may only submit a request to know twice within a 12-month period. Your request to know or delete must:
· provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative; and
· describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
You do not need to create an account with us to submit a request to know or delete. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account.
We will only use personal information provided in the request to verify the requestor's identity or authority to make it.
We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please contact us at support@cloudboxapp.com.
We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the period of twelve (12) months preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
· deny you goods or services;
· charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties;
· provide you a different level or quality of goods or services; or
· suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by the CCPA that can result indifferent prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects.Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
California's "Shine the Light" law (Civil CodeSection § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to support@cloudboxapp.com
We reserve the right to amend this privacy policy at our discretion and at any time. When we make changes to this privacy policy, we will post the updated notice on the Website and update the notice’s effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.
If you have any questions or comments about this notice, the ways in which we collect and use your information described here, your choices and rights regarding such use, need to access this CCPA Policy in an alternative format due to having a disability, or wish to exercise your rights under California law, please do not hesitate to contact us at:
Website: https://www.cloudboxapp.com/contact-us
Email: Support@cloudboxapp.com
